Welcome to our new blog post about How to deploy HP Support Assistant with Microsoft Intune. Microsoft Intune is a cloud-based service that provides mobile device management (MDM) and mobile application management (MAM) capabilities. It allows organizations to manage their devices and applications from a single console. HP Support Assistant is a free, device inventory / update tool that is widely in use with HP products. In this blog post, we will see How to deploy HP Support Assistant with Microsoft Intune.
Table of Contents
What are we going to set up?
In this Blog post we will show you, How to deploy HP Support Assistant with Microsoft Intune. We will first download the latest version of HP Support Assistant and extract the executable to get the core install application. Last we pack it into a Win32 application and import / deploy it with Microsoft Intune.
- Step 1: Download HP Support Assistant application
- Step 2: Extract Executable
- Step 3: Create Intune Win32 application
- Step 4: Import and deploy with Microsoft Intune
How to deploy HP Support Assistant with Microsoft Intune
Step 1: Download HP Support Assistant application
The first step is to download the Hp Support Assistant application from the official website. Once you have downloaded the application, you can proceed to the next step.
- Go to https://support.hp.com/ie-en/help/hp-support-assistant
- Click on Download HP Support Assistant
Step 2: Extract Executable
You have downloaded the latest HP Support Assistant application. In your Downloads folder, you should now have a new executable. Dont Run it. We will need to Extract this executable. Note that you might need to install 7-Zip to Extract it.
- Navigate to the Downloads folder where your HP Support Assistant is located
- Extract it with 7-Zip or another application
You should now have a new folder in your Downloads directory. It should look something like this.
Step 3: Create Intune Win32 application
After you have Extracted the HP Support Assistant executable, we will now create an Intune Win App (Win32). Just follow the steps below:
- Create a new folder DeployHPSupportAssistant on C:. Copy the files from the Extracted executable into this folder.
- Create a new folder Output on C:
Now we are going to create an Intune Win file with the official application. First of all download the official Microsoft Intune Win App Tool.
- Download the official Microsoft Intune Win App Tool
- After installation open the Intune Win App Tool.
In the application specify the following things:
- Please specify the source folder: C:\DeployHPSupportAssistant
- Please specify the setup file: InstallHPSA.exe
- Please specify the output folder: C:\Output
- Do you want to specify catalog folder: N
In your Output Folder, there should be a new intunewin file. We will need this in the next step.
Step 4: Import and deploy with Microsoft Intune
After we have created the intunewin file of the executable, we can now upload the application to Microsoft Intune and deploy it to our environment. Just follow these steps.
- Go to intune.microsoft.com
- Click on Apps
- Click on Windows
- Click on Add
- Chose App type Windows app (win32)
- Click on Select
- Click on Select app package file
- Upload your IntuneWin file which is located in C:\Output
- Click on OK
- Here you can change the Settings. I leave it as it is. Dont forget to enter a Publisher
- Click on Next
On the Program tab enter the following Commands:
- Install Command: InstallHPSA.exe /S /v/qn
- Uninstall command: UninstallHPSA.exe /S /v/qn
- Allow available uninstall: Yes
- Install behavior: System
- Click on Next
On the Requirements tab enter:
- Operating system architecture: 32-bit / 64-bit
- Minimum operating system: Windows 10 1607
- Click on Next
On the Detection rules tab enter the following:
- Rules format: Manually configure detection rules
- Click on Add
- Rule type: File
- Path: C:\Program Files (x86)\HP\HP Support Framework\Modules
- File or Folder: HPWPD.exe
- Detection method: File or folder exists
- Associated with a 32-bit app on 64-bit clients: No
- Click on Ok and on Next
- Define your Dependencies if applicable and click on Next
- Define your Supersedence if applicable and click on Next
- On the Assignments tab assign the Policy to a Group or to All User
- Click on Next
- And Review + Create the Policy
Congratulations! You have successfully deployed the application.
Conclusion
You learned How to deploy HP Support Assistant with Microsoft Intune. We have first created an IntuneWin file with the official HP Support Assistant executable. Last but not least we have uploaded the application to Intune and configured different settings.
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